Do you take orders?
Yes. You can order online from this website for pickup and you can order certain stuff for mail delivery. You can also call the shop (571-970-6460) and speak with us to place your order. For questions after hours, you can email us - firstname.lastname@example.org.
How much advance notice is required for orders?
We don't have rigid rules, it's a bakery not the IRS. More notice is always better. For pickup orders please give at least 1 day advance notice. For delivery orders we need a little more lead time so we can arrange delivery with a driver. We understand how things go, so if you need something last minute call the shop and we will try our best to make it happen.
What kind of cake should I order?
Here's a handy list!
Can my order be delivered?
Yes. Delivery is available to Washington DC and Northern VA. For delivery orders please call the shop and we’ll set it up. Delivery fee varies based on location and time and starts at $15.
Can you ship an order?
Sure! Cookies, bars, and some of our other items can be shipped. We ship out Mondays and Tuesdays to ensure maximum freshness. Please give us a call to arrange the order.
Can I stop in the shop and pickup what I’m looking for?
Yes, stop in for anything! Or call ahead and choose your variety and we'll pack them up and put them aside for you. This way when we sell out of items you can still get yours.
Can I order birthday cakes?
Definitely! Layer cakes are a specialty of ours. Layer cakes are frosted in the classic style. If you would like writing on the cake it is $5 extra. Please call the shop to place your order. If you have questions, feel free to email - email@example.com.
What if I need to cancel an order?
Please call us to cancel your order. Any order canceled with 48 hours notice will receive a refund. Orders canceled with less than 48 hours notice can not be refunded.
Will you make a cake shaped like a car, write on individual cupcakes, color frosting purple, put a photograph on a cake?
No offense, but no way josé. We don't work with cake shapes or fondant. Sorry!
I can’t find what I’m looking for – can you handle special requests?
Please call the shop or e-mail us at firstname.lastname@example.org and tell us what you’d like. We will try our best to help you out!
Do you offer special pricing for weddings and other events?
Quantity discounts are available. Please e-mail event details to email@example.com.
Do you take corporate orders?
Yes, of course! We offer quantity discounts and can also deliver your order. Please email us with details - firstname.lastname@example.org.
We use nuts in some recipes, always clearly marked.
We offer gluten free brownies, french macarons and a gluten free chocolate cake that is by advance order only.
Do you make vegan baked goods?
Yes, we have a full line of vegan cupcakes, cookies and other treats. We take pride in our vegan stuff, it's amazing.
Vegan and Gluten Free?
Currently we don't offer any items that are both gluten free and vegan. We are always adding new goodies, so please check back!
Do you accept donation requests?
Charitable work is very important to Bakeshop. I grew up in the area and love giving back to the community. We try to follow through on as many requests as possible and as much as we would love to be able to honor every request we receive, we receive many more than we can support. To request a donation for your school or non-profit organization, please send us an email or a letter with the following information:
- Phone number
- Organization Name
- Non-Profit Tax ID number
- Date of the event
- Type of donation you are looking for
If you would like to email your request, please send to: email@example.com and put "Donation" in the subject line. Please do not include attachments as we will not be able to read them. Please send your request at least 60 days in advance of your event. You will be notified if your request has been approved. Unfortunately we can not respond to every request.
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